First you might think that the lock andunlocking a card is a very simple operation that any person can handle in a few minutes. But in fact, not everything is so easy. Let's look at such situations on the example of Sberbank cards.
In order for your card to be blocked, you shouldcontact the contact center. If the service "Mobile Bank" is connected to the card, in order to conduct operations on the card, including blocking, you can simply send a text message to number 900 with a specific text. For example, if you require a lock on a Sberbank card, the text will be as follows: "Block XXXXX Y", where XXXXX is the last digit of the card number, and Y is required to specify the reason for blocking the card. The reasons are evaluated by the numbers from "0" to "3": "0" - loss of the card, "1" - theft, "2" - seized by the ATM, "3" - another reason. This message should come with the code that you want to forward to the same number within five minutes. This is required in order to confirm the operation. This is only one way to block the Sberbank card.
The card can also be blocked via the Internet in the Sberbank online system or in the bank branch. But the easiest and most convenient of all is to contact the Sberbank contact center.
In what case is there a blocking of the Savings Bank card?
In the event that in the performance of transactions inATM, for example, when checking the balance, you incorrectly enter the PIN code three times, then the card is automatically blocked for one day. Unlocked in this case it will also be automatically.
How do I unblock a card?
Here everything will depend on what is the reason,on which the blocking of the Savings Bank card was made. For example, if the lock was due to incorrect PIN code entry, it will be automatically unlocked. Here it is necessary only to wait. If the card is blocked by the holder at will, then, in order to unlock it, you will have to apply to Sberbank.
How to block a card, as well as how tounlock, we know you. But not always so simple. Here, for example, is a case from life. The man forgot his card in the store. The employees contacted the contact center and blocked the card. In the end, the citizen re-issued the card, but at the same time he paid for it. It's best to block the card yourself, because in this case it can be either unblocked or re-released, and it's free.
Card fraud
There are often cases when scammers are sent outmessages that the card is locked and you need to contact them by phone for the next unlock. This is strictly forbidden, since you simply spend extra money. When you have any doubts, you need to call the contact center, which number is on any ATM or on the card itself from the back.
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